Muskoka Algonquin Healthcare is committed to open and transparent communication, and as such routinely provides information to the public. An official access request is not always required for information that can be released to the public routinely.
Directory of Information |
Muskoka Algonquin Healthcare (MAHC) maintains a Directory of Information listing the general classes or types of records in its custody. |
Informal Request Process |
Begin the process for requesting information with an informal request to the department you believe may hold the information required. Describe the records requested to Administration. You will be assisted in your request and told whether the information is readily available or if you will be required to submit a formal request under the Freedom of Information and Protection of Privacy Act (FIPPA). |
Formal Request Process and Form |
When an informal request to access information is denied, a formal application can be made under FIPPA. Application must be in writing. An application form is available from the Access Office or you may click on the link to print an application form. Submit your formal application for the requested records to MAHC's Access Office.
Steps to follow:
Once we receive your application, we will send you a written acknowledgement of your request. Need help completing the form? Contact the Privacy Office at 705-645-4404 ext. 3398. |
Appeal Procedure |
Under the Act you may appeal any decision regarding access or correction to Ontario's Information and Privacy Commissioner within 30 days from the date of receipt of the letter denying your request. Make your appeal by writing to the Ontario Information and Privacy Commissioner at: 2 Bloor Street East, Suite 1400 |
Fee Schedule |
The $5 application fee is mandatory and non-refundable. Under FIPPA, MAHC may charge additional fees to process your request. These may include:
Other charges, if incurred, will be provided via invoice. You will be advised of processing fees that may exceed $25. You will be asked to pay a deposit of 50% if the estimated processing cost exceeds $100. We will let you know whether any exemptions under FIPPA might apply to the records you are requesting so that you can make an informed decision on whether or not to pay the deposit. |
Contact Information |
Muskoka Algonquin Healthcare Privacy Office Telephone: 705-645-4404 ext. 3398 In the event that the Privacy Officer is unavailable, please contact the Board Liaison at 705-789-2311, ext. 2342. |
Contact Us
Huntsville District Memorial Hospital Site
100 Frank Miller Drive, Huntsville, ON P1H 1H7
Phone: 705-789-2311
Fax: 705-789-0557 (administration)