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Patient Experience Surveys

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Home/About MAHC/Public Reporting & Accountability/Patient Satisfaction

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Your Voice Matters

Muskoka Algonquin Healthcare (MAHC) is committed to providing outstanding integrated health care to our communities, delivering best patient outcomes with exemplary standards and compassion.  We want to ensure our health care services are consistent with the needs of the patients, families and communities that we serve.  While our programs and services evolve, our priority stays the same — continuous improvement to ensure a safe, high-quality care experience.  This is why we invite patients upon discharge to complete electronic surveys as an important feedback tool.  Many different patient experience surveys are in use across the organization to improve the quality of care and overall patient experience.  Completion of a survey is voluntary and survey results help to identify where we are doing well and highlight where we may have opportunities to improve the care and services we provide.

MAHC has partnered with Qualtrics to administer the patient experience survey based on guidance from the Ontario Health Association and to remain consistent with our regional hospital partners.  Qualtrics offers patients a user-friendly survey experience that is confidential, anonymous and secure, and fully compliant with federal and provincial privacy legislation, which governs the collection, use, and disclosure of personal health information within the health sector.

We appreciate the feedback that is provided to us through this survey process and thank patients and family members for their time and participation in this important quality improvement initiative.

Tell Us Your Views

Your opinions and views are very important in helping to shape our programs and services.  If you have any compliments or concerns during your experience with us, please discuss them with your health care provider or the department manager.  Feedback is always welcome at Muskoka Algonquin Healthcare.  

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Contact Us

Huntsville District Memorial Hospital Site
100 Frank Miller Drive, Huntsville, ON P1H 1H7
Phone: 705-789-2311
Fax: 705-789-0557 (administration)


Muskoka Algonquin Healthcare logo

Huntsville District Memorial Hospital Site
100 Frank Miller Drive, Huntsville, ON P1H 1H7
Phone: 705-789-2311
Fax: 705-789-0557 (administration)

South Muskoka Memorial Hospital Site
75 Ann Street, Bracebridge, ON P1L 2E4
Phone: 705-645-4404
Fax: 705-645-4594 (administration)

  • Staying At / Visiting MAHC
    • COVID-19 Information
    • Getting to MAHC
    • Patient Appointment Scheduling
    • Overnight Stay
    • Paying a Bill
    • Visiting
    • View All...
  • Services
    • COVID-19 Information
    • Emergency Departments
    • Cardiorespiratory
    • Chaplains
    • Clinical Nutrition
    • Complex Continuing Care
    • View All...
  • Donate / Volunteer
    • Huntsville Hospital Foundation
    • South Muskoka Hospital Foundation
    • South Muskoka Memorial Hospital Auxiliary
    • Huntsville Hospital Auxiliary
    • Patient & Family Advisory Council
  • About MAHC
    • Contact Us
    • Events and Public Meetings
    • Message from the President and CEO
    • Who We Are
    • Board of Directors
    • Careers & Volunteering
    • View All...
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