Understanding that culturally relevant care is an important part of the recovery process, Muskoka Algonquin Healthcare (MAHC) has partnered with the Barrie Area Native Advisory Circle (BANAC) to bring Indigenous Patient Navigator services to patients at the South Muskoka Memorial Hospital Site.
An Indigenous Patient Navigator helps Indigenous patients and their families connect with services while receiving care in the hospital.
An Indigenous Patient Navigator supports you with:
- One-on-one support with clients via telephone or in-person
- Accessing culturally relevant care options
- Connecting patients to community resources
- Coordination of traditional ceremonies and connections with Elders
- Advocacy for patients and families
- Support/liaison between care teams and patients
- Planning for short-term and long-term healthcare needs
The Indigenous Patient Navigator will be engaged to connect and offer support if a patient self-identifies as Indigenous during registration. With the patient’s permission, the Indigenous Patient Navigator will follow the patient through triage, admission, inpatient stays and outpatient visits.
Contact Information
The Indigenous Patient Navigator can be reached directly at 249-288-3702 or by email to msrobinet@banac.on.ca
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