Skip to Content
Muskoka Algonquin Healthcare Logo
AccessibilityCareersFeedbackCEO Blog
  • Staying At / Visiting MAHC
    • COVID-19 Information
    • Getting to MAHC
    • Patient Appointment Scheduling
    • Overnight Stay
    • Paying a Bill
    • Visiting
    • Privacy
    • Quality of Service
    • Feedback
  • Services
    • COVID-19 Information
    • Emergency Departments
    • Cardiorespiratory
    • Chaplains
    • Clinical Nutrition
    • Complex Continuing Care
    • COVID-19 Assessment Centre
    • Diabetes Education Programs
    • Diagnostic Imaging
    • Dialysis Clinic
    • Discharge Planning
    • District Stroke Centre
    • Find A Doctor
    • Food & Nutrition Services
    • Fracture Clinic
    • General Surgery & Endoscopy
    • Indigenous Patient Navigator
    • Inpatient Care Units
    • Intensive Care Unit
    • View More...
  • Donate / Volunteer
    • Huntsville Hospital Foundation
    • South Muskoka Hospital Foundation
    • South Muskoka Memorial Hospital Auxiliary
    • Huntsville Hospital Auxiliary
    • Patient & Family Advisory Council
  • About MAHC
    • Contact Us
    • Events and Public Meetings
    • Message from the President and CEO
    • Who We Are
    • Board of Directors
    • Careers & Volunteering
    • MAHC News / Media Room
    • Public Reporting & Accountability
    • Strategic Plan
    • Diversity, Equity and Inclusion
    • Whistleblowing
    • Community Engagement
    • Planning for Our Future
    • Feedback
  • COVID-19 Information
  • Getting to MAHC
    • Finding Your Way Around
    • Parking
    • Accessibility
  • Patient Appointment Scheduling
  • Overnight Stay
    • Admissions
    • Accommodations
    • Charges
    • Discharge
    • Isolation
    • Nursing Call System
    • On-Site Services
    • Patient Meals
    • Smoke-Free Grounds
    • Telephone & Television
    • What to Bring
  • Paying a Bill
  • Visiting
    • Electronic Devices
    • Hand Hygiene
    • Sending Flowers
    • Smoke-Free Grounds
    • Visiting a Patient
    • When Not to Visit
  • Privacy
    • Your Personal Health Information
    • Your Medical or Health Record Request
    • Privacy Policies
    • Freedom of Information Requests
    • Frequently Asked Questions
  • Quality of Service
    • Infection Prevention & Control
    • Medical Assistance in Dying
    • Patient Values, Rights & Responsibilities
    • Patient Satisfaction
    • Quality & Patient Safety Plan
    • Wait Times
  • Feedback

Emergency Departments

-
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email This page Email
Home/Staying At / Visiting MAHC/Emergency Departments

Nurses in Emergency Room with equipment

Quick Links

  • COVID-19 Information
  • Contact Us
  • Emergency Departments
  • Visiting a Patient
  • Patient & Family Advisory Council
  • Donate

Muskoka’s hospitals are still in the midst of the pandemic with unprecedented hospital use and high occupancy.  Emergency Department volumes continue to be high.  Wait times can be long.  
You can help by seeking the most appropriate option for care by choosing the right care in the right place at the right time by the right provider.  Learn about local options for care at #WheretoGetCareMuskoka.

We provide 24/7 Emergency Departments at both the Huntsville District Memorial Hospital Site and the South Muskoka Memorial Hospital Site.  A team of providers including doctors and nurses aim to provide the best possible emergency care.  Excellent staff and up-to-date equipment ensure patients receive quality care including triage, resuscitation, trauma, surgical and medical care.  The District Stroke Centre at the Huntsville District Memorial Hospital Site has specific expertise in assessing and treating anyone who shows the signs or symptoms of stroke.  Patients who are critically ill or need specialized services may be transferred to another hospital once they are stable.

If you use our emergency services, you will be assessed by a triage nurse when you arrive.  Our goal is to minimize wait times, but the most severe and urgent cases must be seen first.  Please be patient if you are waiting to be seen.  Let the nurse know if there is any change in your condition.

Arrival In Emergency

Please bring the following with you:

  • Valid Ontario Health Card or insurance documentation
  • Current home address and contact information for your next of kin
  • WSIB (Workplace Safety and Insurance Board) claim number, Social Insurance Number and accident date and details if your visit is related to a workplace injury or illness
  • All medications (packaged in a zip-lock plastic bag) or a current list of your medications, with doses and times taken

Special Precautions When Visiting the Emergency Department

Help us to stop spread infection by:

  • Advising a staff member in the Emergency Department if you have diarrhea
  • Wearing a mask if you are coughing or sneezing
  • Wearing a mask, if you have a cough and a fever combined
  • Using the hand sanitizers when you enter or leave the hospital, and after you use the washrooms

If You Are Accompanying a Patient to the Emergency Department

Please note that only one visitor per patient is permitted in the Emergency Department.  All cell phones must be turned off.  Visitors may be asked to wait in the waiting area while you are being examined, or receiving care.  These precautions help us to give you the best possible care.

Wait Times

The provincial government developed Ontario's Wait Time Strategy to create a system of accountability through transparent reporting of wait time information. Wait time statistics - and more specifically time spent in Emergency Departments information - for Muskoka Algonquin Healthcare or any other hospital organization is available on the Health Quality Ontario website.

Subscribe to this Page

Contact Us

Muskoka Algonquin Healthcare logo

Huntsville District Memorial Hospital Site
100 Frank Miller Drive, Huntsville, ON P1H 1H7
Phone: 705-789-2311
Fax: 705-789-0557 (administration)

South Muskoka Memorial Hospital Site
75 Ann Street, Bracebridge, ON P1L 2E4
Phone: 705-645-4404
Fax: 705-645-4594 (administration)

  • Staying At / Visiting MAHC
    • COVID-19 Information
    • Getting to MAHC
    • Patient Appointment Scheduling
    • Overnight Stay
    • Paying a Bill
    • Visiting
    • View All...
  • Services
    • COVID-19 Information
    • Emergency Departments
    • Cardiorespiratory
    • Chaplains
    • Clinical Nutrition
    • Complex Continuing Care
    • View All...
  • Donate / Volunteer
    • Huntsville Hospital Foundation
    • South Muskoka Hospital Foundation
    • South Muskoka Memorial Hospital Auxiliary
    • Huntsville Hospital Auxiliary
    • Patient & Family Advisory Council
  • About MAHC
    • Contact Us
    • Events and Public Meetings
    • Message from the President and CEO
    • Who We Are
    • Board of Directors
    • Careers & Volunteering
    • View All...
A to Z ServicesPrivacy PoliciesSite MapAccessibilityContact UsPhysician & Staff LoginBoard PortalPFAC Portal Designed by eSolutionsGroup

Browser Compatibility Notification

It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.