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MAHC Seeking Patient Experience Partners

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Muskoka Algonquin Healthcare (MAHC) is seeking applications from community members who have been a patient or a family member of a patient at either of the hospitals and want to partner with MAHC to improve the care experience.

Since 2017, MAHC has had a Patient and Family Advisory Council (PFAC) that provides the organization with advice and recommendations on matters where the patient perspective is vital to advancing person-centred care.  To strengthen the patient voice throughout the organization, the goal is to embed Patient Experience Partners as PFAC members throughout and across the MAHC organization.

“Patients and their family members provide tremendous firsthand experience and feedback that is important to ensuring we are always providing care that is centred on those we serve,” says Interim President & CEO Vickie Kaminski.  “Patient Experience Partners bring that patient and family input closer to the bedside through input on policies, procedures and processes by sharing their own ideas and points of view.  They should be passionate about enriching the health care experience for patients and families and share ideas and information about experiences at MAHC in ways that others can learn from them to help advance programs, services and hospital priorities.”

Patient Experience Partners can participate at MAHC in ways that best match their interests, experience and availability, such as participating on key standing committees or focus groups, helping to develop patient- and family-oriented education material and surveying, and participating in hiring interviews for staff.

Ideally, those applying have been a patient at MAHC or a family member of a patient at MAHC in the last two years.  For full details on requirements and the ideal qualities of a Patient Experience Partner, visit www.mahc.ca/PEPapplication/.

Learn more about MAHC's Patient and Family Advisory Council.

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Contact Us

Muskoka Algonquin Healthcare logo

Huntsville District Memorial Hospital Site
100 Frank Miller Drive, Huntsville, ON P1H 1H7
Phone: 705-789-2311
Fax: 705-789-0557 (administration)

South Muskoka Memorial Hospital Site
75 Ann Street, Bracebridge, ON P1L 2E4
Phone: 705-645-4404
Fax: 705-645-4594 (administration)

  • Staying At / Visiting MAHC
    • COVID-19 Information
    • Getting to MAHC
    • Patient Appointment Scheduling
    • Overnight Stay
    • Paying a Bill
    • Visiting
    • View All...
  • Services
    • COVID-19 Information
    • Emergency Departments
    • Cardiorespiratory
    • Chaplains
    • Clinical Nutrition
    • Complex Continuing Care
    • View All...
  • Donate / Volunteer
    • Huntsville Hospital Foundation
    • South Muskoka Hospital Foundation
    • South Muskoka Memorial Hospital Auxiliary
    • Huntsville Hospital Auxiliary
    • Patient & Family Advisory Council
  • About MAHC
    • Contact Us
    • Events and Public Meetings
    • Message from the President and CEO
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