Muskoka Algonquin Healthcare is ethically committed and legally required to protect and respect personal privacy, safeguard confidential information, and ensure the security of your personal health information (PHI).

Protecting Your Information

While you are receiving care within our organization, staff, physicians and other authorized individuals will collect information about you directly from you or from the person acting on your behalf.  Thank you for entrusting your information to us.

We collect, use and share this information in a manner that is consistent with a variety of legislations within Ontario, including the Public Hospitals Act, Freedom of Information and Protection of Privacy Act (FIPPA), Personal Health Information Protection Act (PHIPA) and the Quality of Care Information Protection Act (QCIPA).

Hospital staff, physicians and volunteers must comply with these laws to ensure the regulations and requirements are implemented and followed:

Health Information Protection Act

  • Personal Health Information Protection Act (PHIPA) protects the privacy of personal health information with provisions for access, use and disclosure.
  • Quality of Care Information Protection Act (QCIPA) protects information collected for the purposes of improving care.
  • Freedom of Information & Protection of Privacy Act (FIPPA)

As of January 1, 2012, FIPPA protects privacy and personal information (generally) in Hospitals with provision of access, use and disclosure.  The table below explains the differences between FIPPA and PHIPA.




General Purpose:Protecting privacy of individuals (generally)Protecting the privacy of individuals that receive health care
Type of Information:Personal information (except personal health information under PHIPA)Personal health information such as information related to the provision of health care to an individual
Applies To:Individuals who are not patients; for example staff, volunteers, individuals in the communityPatients 
Who can make an access request:AnyoneOnly the subject individual or their substitute decision maker

We are committed and legally bound by legislation to protect your privacy.  That means we will treat your information confidentially; only use and share it for authorized purposes, and securely store and protect it.  Our staff are trained in how to protect your privacy and ensure your personal information is kept confidential.