During your stay, you may be responsible for some charges that are not covered through the Ontario Health Insurance Plan.  These may include the cost of private and semi-private accommodation if you do not have private insurance, television service, and some assistive devices.

You are responsible for all charges and must pay upon discharge, through the Business Office or at the main reception desk (located in the lobby of both hospital sites.)

Outstanding invoices can be paid in person at either hospital site, by cheque, cash, debit or credit card.

Payments can also be made by mailing in a cheque (please reference the Patient ID # or Invoice #).

Payments can also be made by phone using a credit card, by contacting the hospital site for which the charge originated from. 

Co-payment charges may apply for patients who are in Complex Continuing Care and are waiting for placement in another facility such as long-term care.  The Ministry of Health and Long-Term Care requires us to charge this fee.  The fee is income-adjusted.

Out-of-province and out-of-country residents

Please note that there may be health care charges for people who do not have insurance and live out-of-province or out-of-country. These charges will be reviewed with you and must be paid upon discharge.

Schedule of Fees

A schedule of fees is posted in each of the Emergency Dept. waiting rooms.