Muskoka Algonquin Healthcare is committed to the highest standards of professional, ethical and legal behaviour on the part of its employees, medical/dental staff, volunteers and students.

Any person, who becomes aware of a breach of professional, ethical, financial or legal behaviour, or contravention of any policy governing the conduct of persons associated with Muskoka Algonquin Healthcare, or attempt to conceal any such breach or contravention, is responsible for reporting this immediately.

Muskoka Algonquin Healthcare's Whistleblowing policy outlines the expectations and process by which any Whistleblowing complaint is handled.

How to submit a complaint

All complaints can be submitted confidentially or anonymously to the Compliance Officer by any of the following methods:

By Telephone

The Whistleblower Hotline is available at all times at 705-789-2311, ext. 3110 and is accessed exclusively by the Compliance Officer. The Compliance Officer is responsible for checking the hotline on a weekly basis.

By Email

The e-mail address to which complaints may be forwarded and which is accessed exclusively by the Compliance Officer is compliance.officer@mahc.ca.

By Mail

Complaints may be submitted in a sealed envelope marked "Private and Strictly Confidential - Attention: Compliance Officer - Muskoka Algonquin Healthcare" by regular mail or other means of delivery.  Please send your complaint to: 

Huntsville District Memorial Hospital Site
100 Frank Miller Drive, Huntsville P1H 1H7

South Muskoka Memorial Hospital Site
75 Ann Street, Bracebridge P1L 2E4