Environmental Services Staff

Clean hospitals are critical to keeping patients safe from healthcare-acquired infections. Our team in Environmental Services are committed to proper disinfection and best practice standards in cleaning.  Every September we celebrate our Environmental Services Aides during Healthcare Environmental Services Support Week and recognize their contribution to safe, quality health care.

Introducing Carolann WoodsCarolann Woods has seen many changes in cleaning practices and standards for hospitals since she started working at the hospital in 1988.  As an Environmental Services Aide, she is responsible for waste management, laundry services and ensuring a safe, clean environment for patients and visitors in line with best practices for cleaning and disinfecting.  "The term 'housekeeper' no longer applies to what we do," says Carolann.  "Environmental Services is primarily responsible for helping the health care team break the chain of transmission. We undergo continual training to understand the different chemicals used in cleaning agents, when and where to use them, and how these chemicals interact with each other."  Carolann is delighted to celebrate her 25th anniversary at the hospital in 2013.



Introducing Caroline RollandCaroline Rolland is no stranger to keeping hospitals clean and sanitary.  Before she moved to Muskoka in 2008 for some peace and quiet, Caroline spent many years working in facilities in Midland and Orillia.  She also studied to become a Personal Support Worker and worked in Food & Nutrition Services.  Caroline demands a high standard of 'clean and clear' for the areas she maintains.  The role of Environmental Services staff is important to helping to control the spread of bacteria and disease.  They play an important role in patient care by providing a safe and comfortable environment for people to recover from their illness.




Introducing Kim GibbardKim Gibbard has been a member of MAHC's Environmental Services team since 2008.  She has been fortunate to work at both of the hospital sites and alongside every department.  Kim and the Environmental Services team are committed to following best practices for environmental cleaning for prevention and control of infection.  They participate in training and education to understand the different chemicals used in cleaning agents, when and where to use them, and how these chemicals interact with each other.  Kim has twin daughters and enjoys camping.





Introducing Kelly MahonKelly Mahon started work at the South Muskoka site in 2011.  He enjoys working in the friendly environment that MAHC has to offer and recently accepted a position at the Huntsville site that took him to the Surgical Services area of the hospital.  He feels confident knowing his team receives stellar training on proper disinfection and infection control so they can ensure patient care areas are safe.            "If I were going in for surgery, I would feel comfortable knowing the Operating Room is well sanitized," he says.  Kelly also celebrated the addition of twin granddaughters to the family this year.





Introducing Johanna MarshallJohanna Marshall loves her role in the Operating Room (OR) where her co-workers treat her like a member of the team, not "just a housekeeper." Her focus is on the safety of patients, visitors and staff through daily cleaning of the surgical department, and ensuring that the OR suites are clean and disinfected and ready to receive surgical patients. By keeping high-touch areas clean, Johanna is preventing the transmission of germs and micro-organisms throughout the department. Over the last 25 years, she has worked in every part of the hospital as an Environmental Services Aide and has seen the evolution of cleaning best practices in the fight against transmission.




Introducing Doug RankinDoug Rankin has been a member of the team in Environmental Services at the SMMH Site since he was 19 years old.  For the past 10 years, he has been the department's Lead Hand in Bracebridge. In his role, Doug fosters the team environment and keeps things running smoothly on a daily basis, delegating tasks and doing all the "little things" that come up.
He has a knack for waxing and buffing the floors and recently has taken up a new passion for helping the hospital to be "greener" through proper waste management.  Health and safety is a new area where Doug will be seeking training and certification.  In his spare time, he operates a landscaping business to keep him busy outside.




Introducing Wendy AyotteWendy Ayotte has no problem admitting she is particular about the way things are done.  She brings that same attention to detail to her work cleaning the high-traffic Emergency and Diagnostic Imaging Departments at the HDMH Site.  She is eager to do her part within her realm to assist her clinical colleagues if they need something for a patient.  "Sometimes the hospital is where people are at their worst," she says.  "I like to do whatever I can to help." Wendy's career at MAHC started in 2007 at the SMMH Site, where she often helps out with patient sitting too.  Wendy is a dog lover with an immense personal library of mystery novels. 




Introducing Marla RadleyMarla Radley has spent her entire career working at the SMMH Site.  Over the past four decades, she has worked as a Registered Practical Nurse, a Ward Clerk, a Porter, in the Laundry, and most recently as an Environmental Services Aide.  Marla is full of energy and enjoys the fast pace of housekeeping. Bringing a smile to a patient's face and transforming dirty to clean make her work at the hospital very rewarding.  Marla lives in Bracebridge where she enjoys gardening, photography and spending time with her 14 grandkids and two great grandchildren.




Introducing Bert FazackerleyBert Fazackerley has been an Environmental Services Aide since 2011. He works throughout the SMMH Site, cleaning and sterilizing to keep patients, staff and visitors safe from any transmission of infection. Before joining the MAHC team, Bert worked in a factory. He also picked up extra work in past summers working as a deckhand aboard the RMS Segwun. He is proud that in his role at the hospital he is serving his community. His motto is to come in to work happy and go home happy. He brings smiles to patients and co-workers alike. He lives in Gravenhurst and likes photography and playing golf.





Introducing Jo-Ann WinterbottomJo-Ann Winterbottom's tenure at the hospital goes back 31 years. For years she worked as the 'lone laundry-ette' for Huntsville Hospital and washing personal laundry for the residents of Fairvern Nursing Home in an off-site building. She was delighted to be able to interact with staff and patients when her work moved up the hill to the hospital in 2010. Jo-Ann still works in laundry, taking great pride in meticulously building carts with gowns and linens that she delivers to each department every day. Jo-Ann puts quality before quantity and knows her carts represent her work ethic and attention to detail. Jo-Ann is grateful to be able to spend time with her parents and enjoys gardening and crochet.




Introducing Meghan KorsMeghan Kors is a new staff member on the Environmental Services team. With previous cleaning experience from the hospitality sector, Meghan appreciates her role in the hospital and what she has learned about proper disinfection and sterilization through Clean Learning training. She enjoys working at an organization that is focused on quality and alongside so many team players who work together to support each other. For Meghan, working in the hospital has opened her eyes to the medical field and the different professions that contribute to health care. She is looking forward to saving up her money so she can go back to school for a new career.



Introducing Patty WrightPatty Wright was an Auxiliary volunteer before she ever worked at the hospital. In 1999 she started working in Burk's Falls where she was part of a small team that would clean the whole building. For several years she has worked at the HDMH Site in Environmental Services where she is currently an Aide and Lead Hand. Patty works together with her team to ensure that patients have timely access to clean, welcoming rooms. She is grateful to work with a really strong team who support each other and go out of their way to bring a smile to patients. When she is not working, Patty enjoys doing anything outdoors, playing cards and social activities and adventures.